Jacksonville, Florida
30.33° N, 81.66° W

Tide gauge+4.2 ftHigh water

Every business has costs below the waterline.

TideOps is an AI operations firm in Jacksonville, run by people who have owned and run businesses themselves. We find the hours and dollars your business loses to manual work, then put the right fix in place.

Examples, in hours per week. Not client data.

Scroll to lower the tide

Most companies don't need more software. They need what they already pay for to actually work.

61%of a U.S. office worker's week goes to status checks, chasing information and doing the same task twice, not the job itself.Source: Asana, Anatomy of Work Index 2021, 13,000+ workers surveyed

An assessment from TideOps follows the real work, from the first customer call to the final invoice, and shows exactly where time and money leak out. Usually the fix is a tool you can buy today, set up properly. When nothing fits, we build it.

Try it on one task

Price your own problem.

Pick one task your team repeats every week. Move the sliders to match it. The math is yours, not ours.

4
3
$38

Pay plus taxes and benefits.

This one task costs you about

$22,800

per year · 600 hoursabout 0.3 of a full-time person

That's capacity, not cash. It turns into real savings only when overtime, a planned hire or a tool you pay for goes away. A full assessment shows which of those apply to you, and how much of this number you can actually recover. Start with the free 15 minutes.

Two ways in, sized to your business.

Start with one problem. Expand only when the first fix pays for itself.

  1. 1
    Free consultation

    Fifteen minutes on your biggest bottleneck. You leave with one specific thing to try. No report, no obligation.

  2. 2
    Assessment, $999

    A 45-minute recorded interview with you plus the documents you choose to share. You get a written report with your top five opportunities, each with a cost range and the assumptions behind it, and a 30-day plan. You own it. Nothing gets built.

  3. 3
    Setup, quoted per job

    If you want us to put fixes in place, we price each one and you pick. Or take the plan and do it yourself.

  4. 4
    For larger companies: in-depth assessment, then a monthly retainer

    Leadership and staff interviews, a short software survey, document review, a working demo of your most expensive problem, and a leadership readout. Quoted after a scoping call. The retainer keeps it going: monthly builds, training and tracking.

Path 1Owner-led

Owner-led businesses

You run the place and you're the bottleneck. You want hours back without becoming a tech person.

  • Free consultation15 minutes, your biggest bottleneck, one fix to try
    15 minFree
  • Assessment45-minute interview, written report, ranked plan, review call
    45 min$999
  • Done-for-you setupWe put the fixes you choose in place
    DaysCustom quote
Start free

Path 2Larger companies

Companies with managers between you and the work

Usually 25+ employees or $5M+ in revenue

Several teams, real labor costs, and nobody in-house who owns AI. You want an outsourced AI department, not another vendor.

  • In-depth assessmentLeadership and staff interviews, document review, leadership readout
    2 to 3 wksCustom quote
  • Working demoYour most expensive problem, solved on your own data
    Included
  • Outsourced AI departmentMonthly builds, staff training, savings tracked on your numbers
    OngoingMonthly retainer
Book a scoping call

How an assessment works

From the first interview to the fix.

This is the in-depth version, the one larger companies buy. The $999 assessment follows the same four steps with one interview, you, and the documents you choose to share.

Harbor Line Builders · Assessmentp. 1 of 4

Illustrative · fictional company · in-depth assessment

Executive overview

Office staff spend an estimated 31 to 42 hours a week on work that existing tools can take over. Three of five opportunities need no new software.

Estimating11 to 14 h
Scheduling and dispatch8 to 10 h
Change orders6 to 9 h
Owner reporting4 to 6 h
Lead follow-up2 to 3 h
Prepared by TideOps · Jacksonville, FLRanges, with assumptions listed
Findingsp. 2 of 4

Where the hours go

Each estimate is rebuilt from a blank spreadsheet. Field notes are retyped into the office system at the end of every day. Change orders wait on one person's approval.

Retyped datahigh
Single-person approvalsmedium
Unused software featuresmedium
Leads waiting for a replymedium
Manual owner reportslow

Not counted as savings: time freed on tasks where no cost goes away. Listed separately.

Sources: 6 interviews, 14 documentsConfidence: medium
Prioritizationp. 3 of 4

Impact against effort

ImpactEffort Quick wins Major projects Estimate templates Field app sync Pricing tool Report automation ERP migration (skip)
  1. 1Estimate templates
  2. 2Field app sync
  3. 3Pricing tool
  4. 4Report automation
  5. 5ERP migration (skip)
Magenta: do firstScored by 3 reviewers
Planp. 4 of 4

The first four days

  1. Day 1Turn on the estimating templates already in the current software
  2. Day 2Connect the field app to the office system so notes arrive once
  3. Day 3Send leads an instant reply with the next open slot
  4. Day 4Build the Friday owner report from live data

Then: a working demo of the pricing tool on five real past jobs.

Owner: TideOpsReview call: day 10

Sample pages from an in-depth assessment, fictional company. The $999 assessment covers one interview and the owner's documents.

  1. 01Interview

    We talk to the people doing the work.

    The owner first, then the team: a short survey of the software everyone uses, and 30-minute interviews. We always ask before recording.

  2. 02Map

    We follow the work, not the org chart.

    Real documents like past estimates, reports and forms show where the same information gets handled twice and where jobs wait.

  3. 03Rank

    Every opportunity, ranked by what it's worth.

    Each finding is scored on impact and effort, with a cost range and the assumptions behind it. You see what to do first and what to skip.

  4. 04Fix

    Quick wins in days, then the big one.

    If you choose to go ahead, we put the first fixes in place, train your team, and build a working demo of the most expensive problem on your own data. Every fix runs beside the old way on your real work until it proves itself; nobody depends on it before then.

Numbers your CFO will believe.

Plenty of AI pitches promise fifty times your money back. We'd rather hand you a number that holds up when someone checks it.

  1. 01

    Hours aren't cash

    Time freed up counts as savings only when a real cost goes away: overtime, a planned hire, a subscription you cancel.

  2. 02

    Ranges, with assumptions

    Every estimate shows what it's based on, so you can check it yourself.

  3. 03

    Unknowns stay unknown

    If we don't have the data, the report says so. We don't fill gaps with industry averages.

  4. 04

    Sometimes the answer is no

    If AI isn't the right fix, or something cheaper already exists, we tell you.

Local operators first, technologists second.

Three co-founders in Northeast Florida: decades of owning and running operating businesses between us, and a software developer to keep the technology honest.

01

Josh Gosney

Co-Founder and Managing Partner

Eleven years in residential homebuilding, land acquisition and new home sales in Northeast Florida, which is where he learned how operational and financial problems actually show up in a growing business. He sets TideOps' direction and decides what the firm says yes to. His test for any recommendation is simple: technology should serve the business, not the other way around.

02

Sten Muchow

Co-Founder and Director of Business Strategy

A software developer by background, which gives him a technology-informed read on what a fix will actually take. He leads strategy and partnerships, maps how work really moves through a client's organization, and keeps refining the process we use to find and fix inefficiencies. His job is the bridge between a business problem and a fix that holds up.

03

Marco Varlesi

Co-Founder and Director of Operations Advisory

Thirty-five years owning and running a construction business. He knows firsthand what it takes to manage people, money and time in a company that has to deliver every week, and he brings that owner's view to every recommendation. His role is to make sure what we propose works in the field, not just in a demo.

Straight answers.

Q.1Do we need to know anything about AI?

No. You know your business; we work out where AI fits and handle the setup.

Q.2What happens to our information?

It's used only to reply to you and to do your assessment, and it's never sold or passed to anyone outside that work. The form on this page is delivered to our inbox by an email relay service; the details are on our privacy page. We'll sign an NDA if you'd like, and we always ask before recording a conversation.

Q.3Do we keep the assessment if we don't hire you?

Yes. The findings and the plan are yours, whatever you decide.

Q.4What does it cost?

The 15-minute consultation is free. The assessment for an owner-led business is $999 and ends with a written plan you own. Putting the fixes in place is a separate step, quoted per job, and you can do it yourself from the plan. For larger companies the in-depth assessment is quoted after a scoping call, and the ongoing work is a monthly retainer.

Q.5How fast do we see something?

The free 15 minutes happen within a few days of your request. The assessment report arrives about a week after the interview. If you hire us for the setup, the first fixes go in within days of the review call and the working demo follows.

Free 15-minute consultation

Start with your biggest bottleneck.

A few details about your business and five short questions, about three minutes, then you pick a time for your 15 minutes. We read your answers before the call, and you'll leave it with one specific fix to try, whether or not you ever hire us.

Three minutes, then pick a time for your call. No pitch. Your numbers stay yours.

If one thing in your business could be fixed in the next 30 days, should it make you more money, give you back hours, or make your customers happier?

Or call (904) 293-9336